usually, the first time that i get to speak with them is on the internal phone line. they bark out at me to cover up their lack of knowledge in what they are asking. when i explain and they don't understand, they get all the more angry and agitated, again this is to cover up the fact that they probably missed a few details along the way. then they want to meet them at their office. ooh.. i'm soo scared.. then they finally understand and they thank me for it. that was probably hard for them to do.
can't people just ask nicely? look, we're all under the same roof, same goals (i think), and all we want is to get our jobs done right, right? so why do some people feel so defensively degraded when they ask a question from someone who's relatively new? wait a minute, is that your ego on the floor? that's it, i'm leaving.
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