Sunday, November 08, 2009

HSBC Is Bad To Clients

I went out to purchase somethig the other day with the use of my HSBC credit card. When I got to the counter to check out, I was told that my card had an error. That's odd. So I call up the HSBC hotline and inquire on the matter. After being transferred thrice, I was getting really annoyed. Finaly i speak with someone who tells me that my card has been blocked because they could not reach me via phone or something. I was going, "You do receive payments on time don't you? So what's the idea about blocking me from using my card?" And this guy named William from HSBC was so rude, he was trying to end our conversation and telling me not to use my card until Monday since reactivation would take the next business day. He made no attempts to appease me as a client but instead was rude to say that "our conversation was over." So I belted back, "You're probably in a hurry to start your weekend that's why you want to end this call." Again with no effort whatsoever to appease me he says, "I can end this conversation anytime I want." With that, I gave him an earfull of the phone banging down on the receiver. What an id**t! Like all of the others from HSBC that I've been interacting wih for the entire time that I owned this useless card. They are all rude and without respect for their clients. If anyone from HSBC is reading this, SHAME ON ALL OF YOU! That's the reason why you'll never be good at anyhing. And for everyone else thinking of getting a credit card, stay away from HSBC! The "H" stands for "hell", "B" stands for "bad".


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